Thank you for shopping at Youronlineshop.in
If, for any reason, you are not completely satisfied with a purchase, we
invite to review our policy on cancellations and returns.
Cancellation
Please make sure you that you need the item before
purchasing the item. After the payment if you cancel, 10% cancellation
chargers will be charged and balance will be refunded. Order cannot be
cancelled after dispatched
Returns
In order for the Goods to be eligible for a return, please make sure
that:
- The
Goods were delivered in the last 7 days
- The
Goods are in the original packaging
You must inform us of your decision by means of a clear statement. You
can inform us of your decision by:
- By
email: info@youronlineshop.in
- By
phone number: 9717893494
We will reimburse you no later than 7 days from the
day on which we receive the returned Goods
The following Goods cannot be returned:
- The
supply of Goods made to your specifications or clearly personalized.
- The
supply of Goods which according to their nature are not suitable to be
returned, deteriorate rapidly or where the date of expiry is over.
- The
supply of Goods which are not suitable for return due to health protection
or hygiene reasons and were unsealed after delivery.
- The
supply of Goods which are, after delivery, according to their nature,
inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not
meet the above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the Goods to us.
You should send the Goods at the address mentioned on our web site, after
confirmation from us
We cannot be held responsible for Goods damaged or lost in return
shipment. Therefore, we recommend an insured and trackable mail service. We are
unable to issue a refund without actual receipt of the Goods or proof of
received return delivery.
Gifts Returns
If the Goods were marked as a gift when purchased and then shipped
directly to you, you’ll receive a gift credit for the value of your return.
Once the returned product is received, a gift certificate will be mailed to
You.
If the Goods weren’t marked as a gift when purchased, or the gift giver
had the Order shipped to themselves to give it to You later, we will send the
refund to the gift giver.
Contact us
If you have any questions about our Cancellations, Returns and Refunds
Policy, please contact us:
- By
email: info@youronlineshop.in
- By
phone number: 9717893494 (WhatsApp available)